Privacy Policy
Overview
metivolior is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This privacy policy explains our practices in accordance with Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable data protection laws.
We understand that trust is fundamental when you're exploring financial research methods and educational opportunities. That's why we've designed our data practices to be straightforward and respectful of your privacy choices.
Information We Collect
Personal Information You Provide
When you interact with our services, we may collect:
- Contact details including name, email address, phone number, and postal address
- Educational background and professional experience when relevant to our programs
- Payment information processed through secure third-party providers
- Communication preferences and feedback you share with us
- Information submitted through contact forms, newsletter subscriptions, or program inquiries
Information Collected Automatically
Our website automatically collects certain technical information:
- Browser type, operating system, and device information
- IP address and general location data
- Pages visited, time spent on site, and navigation patterns
- Referral sources and search terms used to find our website
Important: We never collect sensitive financial data such as bank account numbers or credit card details directly. All payment processing is handled by certified third-party providers who maintain their own security standards.
How We Use Your Information
We use the information we collect for specific, legitimate business purposes:
| Purpose | Types of Data Used | Legal Basis |
|---|---|---|
| Program delivery and support | Contact details, educational background | Contract performance |
| Communication about services | Contact information, preferences | Legitimate interest |
| Website improvement | Usage analytics, technical data | Legitimate interest |
| Legal compliance | All relevant personal data | Legal obligation |
We may also use aggregated, non-personally identifiable data for research and development of our financial research methods and educational content.
Information Sharing and Disclosure
We maintain strict controls over how your information is shared. We never sell your personal data to third parties.
Service Providers
We work with trusted service providers who help us deliver our services:
- Email marketing platforms for newsletter delivery and program communications
- Payment processors for secure transaction handling
- Cloud hosting providers for website and data storage
- Analytics services to understand website usage patterns
All service providers are contractually required to protect your data and use it only for the specific services they provide to us.
Legal Requirements
We may disclose personal information when required by Australian law or in good faith belief that disclosure is necessary to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety, or that of our users
- Investigate potential violations of our terms of service
Your Privacy Rights
Under Australian privacy law and our commitment to data protection, you have several rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you, provided in an accessible format.
Correction Rights
Ask us to update or correct any inaccurate or incomplete personal information.
Data Deletion
Request deletion of your personal data, subject to legal retention requirements.
Marketing Preferences
Opt out of marketing communications at any time through unsubscribe links or by contacting us.
Data Portability
Receive your data in a structured format for transfer to another service provider.
Processing Restrictions
Request limits on how we process your personal information in certain circumstances.
How to Exercise Your Rights: Contact our privacy team at support@metivolior.world with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests.
Data Security and Storage
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- SSL encryption for all data transmission to and from our website
- Regular security audits and vulnerability assessments
- Access controls limiting staff access to personal data on a need-to-know basis
- Secure backup systems with encryption at rest
- Multi-factor authentication for administrative access
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy:
- Contact information: Retained while you remain subscribed to our communications
- Program participant data: Retained for 7 years following program completion
- Website analytics: Aggregated data retained for 26 months
- Payment records: Retained for 7 years as required by Australian tax law
When retention periods expire, we securely delete or anonymize personal information in accordance with industry best practices.
International Data Transfers
While our primary operations are based in Australia, some of our service providers may process data outside Australia. When this occurs:
- We ensure adequate data protection measures are in place
- Service providers must meet equivalent privacy protection standards
- Data transfer agreements include specific privacy and security requirements
- We regularly review the security practices of international service providers
Currently, some data may be processed in the United States and European Union by our email marketing and analytics providers, all of whom maintain appropriate privacy certifications.
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand website usage patterns
- Preference cookies: Remember your settings and choices
- Marketing cookies: Used to deliver relevant content (with your consent)
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but you can still access our core content and services.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes:
- We'll notify you via email if you've subscribed to our communications
- We'll post a notice on our website highlighting the changes
- The updated policy will include a new "Last Updated" date
- We'll provide at least 30 days' notice for material changes
We encourage you to review this policy periodically to stay informed about how we protect your information.
Children's Privacy
Our services are designed for adults interested in financial research methods and professional development. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected such information, we will promptly delete it from our systems.
Parents or guardians who believe their child has provided personal information to us should contact us immediately using the details provided below.
Privacy Questions or Concerns?
If you have questions about this privacy policy or how we handle your personal information, please contact us:
Email: support@metivolior.world
Phone: +61889819796
Address: Level 7/276 Flinders St, Melbourne VIC 3000, Australia
We're committed to addressing your privacy concerns promptly and transparently.